SMS Terms & Conditions

Nomos sends one-to-one, conversational SMS messages related to your insurance request, quotes, applications, documents, scheduling, policy status, and customer support. We do not send marketing or promotional text messages.

We text you only after you give us your verbal consent during an inbound or outbound phone call with our team related to your insurance request. Before sending the first outbound SMS, a Nomos employee asks:

"I can text you updates about your insurance request from my Nomos Insurance number, including quote updates, document requests, scheduling, and policy status. Message frequency varies. Message and data rates may apply. You can reply HELP for help or STOP to opt out at any time. Our Terms are at nomos-insurance.com/sms-terms and our Privacy Policy is at nomos-insurance.com/privacy-policy. Is it okay if we text you about this?"

If you do not consent, we do not send SMS messages. Consent to receive text messages is not a condition of purchasing any insurance product or service from Nomos. Verbal consent during a call is how you enroll in our texting program. If you text us first, your message constitutes consent for us to reply within that conversation.

If you say yes, the Nomos employee records the verbal opt-in in our internal customer system before any message is sent. Each consent record includes:

• The date and time consent was given
• The customer's phone number
• The Nomos employee who collected the consent
• The associated customer record
• The consent source (inbound or outbound call)

If you initiate a conversation by texting us first, your inbound message itself serves as the record of consent for that conversation and is retained in our message logs along with the date, time, and phone number.

After recording your consent, we send a confirmation text message:

"Hi [first name], this is [employee name] from Nomos Insurance confirming you are opted in to one-to-one texts about your insurance request, including quotes, documents, scheduling, and policy updates. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out. Terms: nomos-insurance.com/sms-terms Privacy: nomos-insurance.com/privacy-policy"

If you initiate a conversation by texting us first, our first reply includes these same program disclosures — message frequency, message and data rates, and how to reply HELP for help or STOP to opt out.

Phone numbers collected through forms on this website are used for call follow-up about your request only. Submitting a form does not opt you in to SMS messages. SMS consent is collected separately and verbally, as described above.

Message frequency varies based on your active insurance request or policy service needs. Message and data rates may apply depending on your mobile plan.

Reply STOP to any message to opt out at any time. After you reply STOP, we will send a final confirmation message and stop texting you unless you re-consent.

Reply HELP for help, or contact us at [email protected].

Wireless carriers are not liable for delayed or undelivered messages.

Your information is handled in accordance with our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.